Support

Write to iosnotewall@gmail.com. A person reads every message, usually within two working days.

When something has gone wrong, it helps to include your iOS version, your iPhone model, and what you saw. If it concerns a purchase, the receipt email from Apple is the fastest thing to send.

Common questions

I paid, but Parlance Plus is not unlocked.

Open Settings inside the app and tap Restore Purchases. This re-checks your Apple ID. If it still does not unlock, email us the Apple receipt and we will sort it.

How do I cancel my subscription?

Subscriptions are billed by Apple, not by us, so they are cancelled on your device: open the Settings app, tap your name, then Subscriptions, choose Parlance and tap Cancel. Cancelling stops the next renewal and you keep access until the period ends.

How do I get a refund?

Refunds are handled entirely by Apple. Visit reportaproblem.apple.com, sign in, and choose the purchase. We cannot issue refunds ourselves, but tell us what went wrong and we will try to fix it.

The widget is not showing today's word.

Open Parlance once so it can prepare the day's word, then long-press your Home or Lock Screen, tap + (or Customise on the Lock Screen) and add Parlance. Widgets refresh on a schedule set by iOS, so a new word can take a few minutes to appear.

Can I use Parlance without a subscription?

Parlance is a paid app with no advertising. A subscription unlocks the full word library, spaced-repetition practice and every widget.

Does my progress sync between devices?

Not yet. Your library and review history are stored on the device. Your subscription itself follows your Apple ID, so restoring on a new device gives you access immediately.

I found a wrong definition or a typo.

Please tell us — send the word and what is wrong with it. Entries are built from the Open English WordNet and corrections ship in the next update.